Common Problem

What is the payment term?

We accept T/T (30% deposit, balance before shipment).

How long is the production lead time?

Usually it takes about 10-35days. For samples, usually within 4 weeks.

Can you provide a complete solution to me ?

Yes, sure. Wenlida’s expert team has more than 28 years of combined experience developing in the field of power quality. We can provide professional and customized comprehensive power quality solutions for your individual needs.

How do you pack the products?

We use protective strong polywood case.

What materials are used in transformers?

We have 2 types according to your requirement. One is 100% copper, the other one is copper with aluminum. Please be noted that the cost and life cycle are different for each type.

Do you provide Form A or C/O?

Yes, please contact us if you need.

How do you ship the goods and how long does it take to arrive?

We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.

How to proceed an order for your products?

1st, let us know your requirements or application. 2nd, We quote according to your requirements or our suggestions. 3rd, customer confirms the samples and places deposit for formal order. 4th, We arrange the production.

Is it OK to print my logo on the product?

Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

How to deal with the faulty?

Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%. Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.

    Quick Contact Info



    NO.2439 Gaoshi road, Jiading District, Shanghai, China

    side contact icon
    up icon
    white close icon
    loading icon Loading